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The human side of business

Small Business

Format

August 2, 2016 · By Amy Swift Crosby

On a ridiculously beautiful boat with ridiculously beautiful people. But that’s not what this blog is usually about, if that’s okay.

The other day a small business owner (a man), noted how much my blog seems to “feel his pain.” I liked the compliment but then had to ask – “do you think it’s too dark? Do I share too much about the struggle versus the joy?” We had a good conversation about how there are plenty of inspirational slogans and memes and hero-driven, blue-sky press profiles of successful entrepreneurs, to say nothing of the Facebook phenomenon of the-fabulous-life-you’re-not-living…but that too few people talk about the swamp, the hairy underbelly, of this entrepreneurial life.

I think I do talk about the challenge more than the pleasure because I’ve established a “space” where I unpack conventional wisdom. That is my format. You have one too – whether it’s in writing or in a product that solves problems or a regular event or even your social media feed. People have come to expect a certain contribution from you. Continuing to support and inform that “format” builds your voice in that space.

There are platforms where it’s always a mom championing the underdog, or a cook working without sugars, or an entrepreneur on the balcony of her five star hotel (showing you what success looks like…ahem.) The topics change, but the conversation should always share a common DNA.

If I wrote about yacht excursions and shopping trips to Paris, maybe you’d still read –but it would be for a different reason.  My format relies on asking questions, pushing back on accepted wisdom – and  – not always having answers.

Your format is your formula. What do you do / say / make / reflect – that no one else does in the same way? Figure it out. Then keep doing it.

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About Me

photo of Amy Swift Crosby

Amy Swift Crosby is a brand strategist and copywriter who has positioned or voiced messaging across the commercial spectrum, from icons like Ford, BVLGARI, Pottery Barn, Pantene and Virgin, to boutique brands like The Wild Unknown, fitness franchise Barre3 and the rebrand of legendary metaphysical bookstore, Bodhi Tree. She has leveraged this expertise to help entrepreneurial women and small businesses owners hone their skills, mission and message, while uncovering their own “voice.” This blog explores “the human side of business,” and universal themes like uncertainty, anxiety, the tension between engagement and disconnection, personal value and most importantly, of finding - and hearing - our own voices in our everyday life.

Photo - Andrew Stiles

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About

SMARTY began as a thriving community in Los Angeles and Boston with weekly panel discussions and events designed to better understand the mindset and growth strategies behind successful entrepreneurs. Today, SMARTY is a weekly blog written by Amy Swift Crosby who chronicles her life as a creative, parent, entrepreneur and spiritual seeker. As an urban refugee living in a New England seaside village, she unpacks topics ranging from uncertainty and doubt to the built environment and advertising. More on Amy.

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