The human side of business
I haven’t noticed Marriott in years. When I think of that hotel chain, my brain goes to airports, insurance conferences and big plastic name tags. And they’re good at those things. But this ad, which is now running globally, disrupted that status quo for me. The industry analysis on this campaign has been to emphasize the company’s investment in employees…
When your hands are clenched around it. When losing it feels like a heartbreak. When what you have the power to do, and what will save it, aren’t the same. When you’re so far out to sea, the land has disappeared. It’s normal to be attached to outcomes. If we weren’t, good and great work (they’re different) couldn’t and wouldn’t…
I’m gonna give some love to Gwyneth Paltrow today. Hold the tomatoes please. I see a lot of love/hating about GOOP and GP’s seemingly impenetrable veil of superiority. But I view it and her differently. I actually think she’s doing a lot of things right, and I’d venture that she’s a lot more vulnerable than most people perceive. Although we aren’t…
On level one, you just want to cry and grieve and do something (anything) to help. On level two, you have to deliver work for a client. On level one, you want to let them know you care, that we are connected, that their tragedy is in our hearts and minds. On level two, you have to make dinner. What…
