The human side of business
Do you feel better when “Reservations” emails your hotel confirmation, or “Freya at Babington House“? Do you feel better when the agent goes off script and says, “yah I hate it when that happens. Let me see what can be done,” OR, slowly, and much-too-long-windededly, says, “I’m sorry you had that inconvenience today. Let me go through the options on the menu that…
I’m continuously fascinated by how living in a small town can lead to living a bigger life. Maybe it’s because I commute to LA and NYC often enough to feel connected to diverse worlds, but I still think no matter where you are anymore, the world is as you create it. Sometimes when I describe our relocation from Venice, CA…
When we’re little, people love to see us running around naked. But that gets more awkward (hopefully!) as we age, and it’s the same for our talents. People are forgiving of the raw, unselfconscious efforts of a teenager singing her first recital, or of a first blog post, or even a first recipe, but as you practice and hone your…
No rational human welcomes the feeling of uncertainty – that uneasy sense that you can’t see around corners or don’t know where a road might lead. Of course recent events make us feel that the world is more unpredictable than ever. But when you depend on yourself for success, financial stability, reputation, life’s work – the mercurial feelings that demand…
On level one, you just want to cry and grieve and do something (anything) to help. On level two, you have to deliver work for a client. On level one, you want to let them know you care, that we are connected, that their tragedy is in our hearts and minds. On level two, you have to make dinner. What…
The last days of anything always feel melancholy. Sometimes it’s as simple as the season – saying goodbye to summer. Other times it’s the end of a partnership, a relationship, a business, a project. But last days have such an important role in the way we punctuate our lives – professionally and privately. Last days mean we are in deep…
