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The human side of business

Small Business

The Process Is The Answer.

January 26, 2016 · By Amy Swift Crosby

Sometimes you have to pull the wagon and know you're going somewhere good (despite the trailer park.). Image thanks to @denisebovee

Most of us view our days and processes as increments of time toward a finish line, an answer or at least a conclusion.
“If I do this, then X will happen, and I’ll get / feel / know / earn Y.”

That’s natural. I think great meditators and highly conscious people are some of the only ones who don’t do this – as they are wise enough to view the process as the answer, the time as the finish line, and the end of the day as the simple conclusion of the question. But it’s hard to argue that importing your MailChimp contacts or making images for the website or pitching work is as conclusive or exciting as getting funded for an internet show, landing Podcast sponsorship, getting a call from Maria Shriver about….well, anything. One is process toward an end goal, the other is a goal realized.

So how to stay equanimous – and as joyful in the process as in the fireworks? Know that it’s mostly process. And knowing that, make it part of your life’s work – part of a bigger contribution, part of an impact that can only be seen for about a mile, but that resonates for miles and miles. Because it does. That blog you wrote/product you made/speech you gave/video you made? It changed someone’s view. And her family benefited. And her child had a idea because of it. And she slept better that night. And woke up ready to tackle her own miracle. And so forth. You cannot know – it’s impossible – your ultimate, cascading, winding, surprising impact is infinite. But being “in” the process of impact at the very least is a brightening reminder of WHY you do what you do. Let the answer remain elusive. And do it anyway.
This isn’t to say profits don’t matter, strategy doesn’t matter – yes the fundamentals of business are the infrastructure for impact to prevail. Tighten those up! Make them resilient and smart.

Then, do your work.

Deep-ish thoughts on a Tuesday. Why not.

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About Me

photo of Amy Swift Crosby

Amy Swift Crosby is a brand strategist and copywriter who has positioned or voiced messaging across the commercial spectrum, from icons like Ford, BVLGARI, Pottery Barn, Pantene and Virgin, to boutique brands like The Wild Unknown, fitness franchise Barre3 and the rebrand of legendary metaphysical bookstore, Bodhi Tree. She has leveraged this expertise to help entrepreneurial women and small businesses owners hone their skills, mission and message, while uncovering their own “voice.” This blog explores “the human side of business,” and universal themes like uncertainty, anxiety, the tension between engagement and disconnection, personal value and most importantly, of finding - and hearing - our own voices in our everyday life.

Photo - Andrew Stiles

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SMARTY began as a thriving community in Los Angeles and Boston with weekly panel discussions and events designed to better understand the mindset and growth strategies behind successful entrepreneurs. Today, SMARTY is a weekly blog written by Amy Swift Crosby who chronicles her life as a creative, parent, entrepreneur and spiritual seeker. As an urban refugee living in a New England seaside village, she unpacks topics ranging from uncertainty and doubt to the built environment and advertising. More on Amy.

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