The human side of business
I recently came across a newsletter style blog, similar to what I publish here, penned by someone I worked with in the not so distant past. There was a strange similarity to it – with some of the tics, cadence, and themes, that I recognize in my own musings. At first, I was shocked. Then, annoyed. And after that, I…
At a time when being acknowledged feels like the exception rather than the norm, opportunities to connect with your people are everywhere. Giving attention, in the right way, is like sending an emotional gift certificate. Most of us reading (and writing) this blog grew up on autoresponders. They were invented solely to help businesses stay in touch, without all…
The other afternoon, I struck up a conversation with a fifth grader, a friend of the family, about how school was going this year. She described something her teacher was doing prior to a test, that to me felt stressful. It doesn’t matter what it was as it relates to this story, but when I pressed her for an explanation,…
