The human side of business
I haven’t noticed Marriott in years. When I think of that hotel chain, my brain goes to airports, insurance conferences and big plastic name tags. And they’re good at those things. But this ad, which is now running globally, disrupted that status quo for me. The industry analysis on this campaign has been to emphasize the company’s investment in employees…
Fifteen years ago, ten years ago, five years ago…you couldn’t say this word much less print it on the cover of a respected publisher’s book cover. It was (and still is) verboten. It makes people uncomfortable, particularly women. But spend any time with Regena’s work, and all preconceptions about what it means or doesn’t mean will fall away. But first,…
There’s a certain kind of answer that just makes anyone on the receiving end feel bad for asking the question, and keeps the question “in play” without actually moving the ball. It’s circular. It’s not useful. And, it’s quietly sort of mean. It goes like this (and by the way, I’ve both done it and it has been done to…
Remember way back when? You were new at that thing you do, and you made mistakes, but you corrected them, and then after a while you had surges of confidence when someone said “good job,” and you felt amazing, and then right after that, like the next day, you made humbling fumbles where you felt like an idiot and were…
